Our 100% satisfaction guarantee policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or an exchange.
To be eligible for a return, your item must be returned in its original packaging. All refunds and exchanges are subject to review.To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
HOW CAN I RETURN MY BLOOMICLEAN ORDER?
To return your product, please mail it to: 5900 Balcones Drive, Suite 100, Austin, TX, 78731.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable.
If you receive a refund, the cost of the return shipping will be deducted from your refund.
HOW DO I KNOW IF MY RETURN WAS APPROVED?
Once your returned item is received and inspected, we will send you an email to notify you. We will also notify you of the approval or rejection of your refund.
HOW IS THE REFUND PROCESSED?
If you are approved, your refund will be processed. A credit will automatically be applied to your credit card or original method of payment.
WHAT CAN I DO IF I HAVE NOT YET RECEIVED MY REFUND?
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company. It may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve followed all the appropriate steps and still have not received your refund, please contact us Info@Bloomiclean.com.
CAN I RETURN PRODUCTS THAT WERE ON SALE?
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded. You are responsible to pay for the cost of shipping back to our facility.
CAN I RETURN AN ITEM THAT WAS MARK AS A GIFT?
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn’t marked as a gift when purchased or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he or she will find out about the return.